At the end of this course, you will be able to:
• Function effectively in administrative and clerical positions in the medical office
• Describe the roles of a professional medical administrative assistant
• Manage health information and records according to privacy policies
• Complete basic billing and coding to process insurance forms
• Manage practice finances
• Assist in handling medical emergencies
• Describe techniques for academic and career development
• Describe the healthcare environment
• Describe the structure of medical terms
• List the differences between prefix and suffix
• Determine testing and radiology using medical terminology
• List the different body systems in relation to medical terminology
• Understanding the development and service requirements of healthcare settings.
• Discern between the different settings of clinical and administrative environments
• Use principles and methods of etiquette in healthcare
• Make best use of time management skills and the proper use of technology
• Describe the different forms of communication
• Explain the different types of disciplinary actions in healthcare
• Communicate professionally and divisively within a healthcare setting
• Outline how good communication skills can improve the workplace environment both for patients and workers
• Describe the best practices for medical record keeping and documentation
• Utilize medical record keeping and documentation skills
• Know the HIPAA laws in a US healthcare setting.
• Understand specific topics related to caring for female and pregnant patients.
• Be proficient in the use of all 5 elements of MS Office 2016
Price: $3,995.00

    Medical administrative assistants primarily work in doctor’s offices, clinics, outpatient settings, hospitals, and other healthcare settings. Medical administrative assistants, medical secretaries, and medical records clerks are all positions in great demand. The growth and
    the complexity of the U.S. healthcare system have resulted in a substantial increase in the need for qualified medical administrative assistants. Employment of a medical assistant is expected to grow an impressive 34% by 2018.

    This Medical Administrative Assistant Program, offered by our accredited school partners, covers information on the medical assisting profession, interpersonal skills, medical ethics and law, medical terminology, basics of insurance billing and coding, telephone techniques, scheduling appointments, medical records management and management of practice finances. A great course for physicians medical office professionals!

    This program prepares students to function effectively in many of the administrative and clerical positions in the healthcare industry. It provides students a well-rounded introduction to medical administration that delivers the skills students require to obtain an administrative medical assistant position or advance within their current healthcare career. This course covers the following key areas and topics:
    • History and background of the medical assisting profession
    • Interpersonal skills, medical ethics, and basic medical law
    • Telephone techniques and skills for scheduling appointments
    • Medical terminology
    • Basics of insurance billing and coding
    • Medical records management and management of practice finances

    Medical Administrative Assistant Detailed Course Information:
    • An overview of the healthcare industry and expectations for a healthcare professional
    • Role of the medical administrative assistant
    • History of medicine, medicine and the law, medical malpractice, medical ethics, and medical practice specialties
    • Ethical and legal issues, fraud abuse, and compliance
    • Office and patient communication techniques, appointment scheduling and general office duties
    • Technology in the healthcare environment
    • Basic terminology used in the medical office
    • Medical records management, confidentiality of the medical record, initiating a medical record for a new client and filing reports in the medical record
    • HIPAA review and patient bill of rights and confidentiality
    • Financial and practice management
    • Health insurance coverage, and billing and coding procedures
    • Professional fees, billing and collecting procedures, accounting systems and credit arrangements
    • Medical accounting, financial statements, cost analysis, and budgets for the medical practice
    • Specimen collection, laboratory safety and federal and state regulations
    • Assisting with medical emergencies
    • Career development

    Enroll through one of our accredited university or college partners today!

    World's course will provide you with the skills you need to perform the required tasks in this career field. This online certificate program is offered in partnership with major colleges, universities, and other accredited education providers. Students will learn:
    • History and background of the medical assisting profession
    • Interpersonal skills, medical ethics, and basic medical law
    • Telephone techniques and skills for scheduling appointments
    • Medical terminology
    • Basics of insurance billing and coding
    • Medical records management and management of practice finances
    Healthcare Fundamentals
    • The History
    • Healthcare Etiquette
    • Professional Situations and Applications
    Communication in Healthcare
    • Healthcare Teams
    • Team Success
    • Champions
    Medical Documentation and Record-Keeping: HIPAA
    • Use and Disclosure
    • Real Life Scenarios
    • HIPAA Laws, Policies, and Requirements
    Medical Terminology
    • Word Structure
    • Organization of the Body
    • Diagnostics and Radiology
    Introduction to Anatomy and Physiology
    • Basics
    • Musculoskeletal System
    • Integumentary System
    • Digestive System
    • Urinary System
    Obstetrics and Gynecology
    • Vaginal Health
    • Pregnancy
    • OB/GYN Procedures
    • Breast Health
    Professionalism and Ethics
    • Professionalism in Healthcare
    • The Professional Assistant and Healthcare Team
    • Healthcare Ethics
    Legal Healthcare
    • Legal Basics
    • Legal Principles
    • Healthcare Laws
    Microsoft Office 365
    • Office 365
    • Word
    • Excel
    • PowerPoint
    • Outlook
    Administrative Assisting
    • Telephone Techniques
    • Technology and Written Communication
    • Scheduling Appointments and Patient Processing
    • Health Records
    • Daily Operations and Safety
    • Principles of Pharmacology
    Patient Management
    • Therapeutic Communication
    • Patient Coaching
    • Patient Accounts and Practice Management
    • Advanced Roles in Administration
    • Medical Emergencies
    Billing and Reimbursement
    • Health Insurance Basics
    • Billing and Reimbursement
    • Accounts, Collections, and Banking
    Medical Coding
    • Diagnostic Coding Essentials
    • Procedural Coding Essentials
    All required reference materials are provided with this program. Technical requirements:

    Internet Connection
    • Broadband or High-Speed (DSL, Cable, Wireless)
    Hardware Requirements
    • Processor - 2GHz Processor or Higher
    • Memory - 1 GB RAM Minimum Recommended

    Software Requirements
    • Operating Systems - Windows 7, 8 or 10; Mac OS x 10 or higher
    • Microsoft Office 2007, 2010 or 2013 or a Word Processing application to save and open Microsoft Office formats (.doc, .docx, .xls, .xlsx, .ppt, .pptx)
    • Internet Browsers - Google Chrome is highly recommended
    • Cookies MUST be enabled
    • Pop-ups MUST be allowed (Pop-up Blocker disabled)
    • Adobe PDF Reader
    National Healthcareer Association (NHA)
    This class is an independent-study course. Students will have all the resources needed to successfully complete the course within the online material. A student helpdesk is available for technical support during the course enrollment.

    Product Type:
    Course Type:
    Career Training Program
    12 months
    Avg Completion:
    6 Months

      Get the support you need, when you need it

        • Our admissions advisors will help you identify career paths, accredited colleges, and funding solutions
        • Customer & Technical Support is available throughout your course experience via Live Chat, Phone, Email, and Text
        • Office hours are Monday through Friday, 8-5pm CT

      Stay on track to reach your completion goal

        • Scheduling and Time Management assistance tailored just for you
        • Active reminder notifications about important deadlines in your class
        • Join giveaway raffles for achieving course milestones

      Become Job-Ready: Career Training Programs ONLY

        • Take advantage of real-world experience outside of the classroom with an employer-based externship program
        • Work with a career counselor to schedule your certification exam (if applicable)
        • Complete an employer-ready resume with a career coach
        • Participate in live mock interviews and job guidance sessions

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