Professional Enrichment

With 1.2 billion users in offices all over the world, Microsoft Word is an indispensable word processing program that employers expect you to maneuver with ease. Today, almost all business job descriptions require the knowledge of Microsoft Word, and in order to stand out as a viable candidate, you should possess the skills to create impressive and professional documents using the platform. Companies that create well-formatted documents have better brand reputations overall and are more...

As businesses are increasingly turning to technology to handle both internal and external communications, the notion of a centralized workforce that meets face-to-face on a daily basis is becoming less common. Companies are embracing the idea of employing remote workers—from both near and far—who can provide a diverse range of skills and viewpoints without being bound by location. While there are many advantages to remote work for both the company and the individual, managers must be aware of...

If you're looking for a way to get up to speed quickly on the newest version of Microsoft Office, this course offers step-by-step instructions to make it easy. Office 2019 has new features and tools to master, and whether you're upgrading from an earlier version or encountering the Office applications for the first time, you'll appreciate this simplified approach.This course covers:Microsoft Word 2019Microsoft Excel 2019Microsoft PowerPoint 2019Microsoft Outlook 2019Microsoft Access...

Emotional intelligence (EI) is our ability to identify and control our emotions to achieve positive outcomes in our relationships. Managers with high EI are better equipped to deal with subordinates, colleagues, and company executives, and they can do a better job of handling and resolving conflicts. This course, delivered through our school partners, reviews the underlying concepts of emotional intelligence and explores how managers can improve and make use of their emotional...

Search Engine Optimization (SEO) encompasses the practices and metrics of trying to increase a web site's ranking with search engines. This course, delivered through our school partners, will engage learners through a variety of assignments that span the history and technology of the World Wide Web. Students will learn how to leverage both content and technical features in order to increase ranking while also learning about the latest tools to measure performance. These aspects are then...

Digital marketing helps organizations promote and sell products and services through online marketing methods such as social media messaging, website ads, Facebook marketing campaigns, Google Adwords, and more. It's vital to develop a marketing strategy that keeps up with the technology. This Certificate in Digital Marketing, delivered through our school partners, covers the strategic issues, marketing methods and tactics, industry terminology, and best practices. Each of the nine courses in...

Whether you're just starting out in the workforce or changing careers, it is important to understand how the job you perform contributes to your sense of fulfillment in life. This course, delivered through our school partners, prompts you to examine various job settings and functions, comparing each against your own preferences, values, and expectations, in order to determine the best job fit for you.Enroll through one of our accredited university or college partners today!

This course, offered by our accredited school partners, covers the basics of online learning accessibility and reviews best practices for accessibility.The National Institute of Online Learning (NIOL), founded in 2012, seeks to improve the quality and effectiveness of online learning, especially for adult learners, by promoting best practices and innovation in the field. Enroll through one of our accredited university or college partners today!

This course, offered by our accredited school partners, introduces the major models, tools, and techniques for creating and delivering online learning. It reviews the fundamentals of general learning theory and how it can be applied in practice to online design and instruction.The National Institute of Online Learning (NIOL), founded in 2012, seeks to improve the quality and effectiveness of online learning, especially for adult learners, by promoting best practices and innovation in the...

Coaching is the new professional phenomenon we have seen more of in the job market recently. Tons of young professionals and seasoned experts alike are taking on the coaching role to help businesses produce more effective results and take their growth to the next level. Executive and business coaches have become a powerful hire for entrepreneurs seeking to improve their effectiveness and efficiency in all areas – and there’s substantial evidence to back that claim up. According to a study by...

Al realizar el trabajo en posturas incómodas o con un esfuerzo excesivo, puede experimentar fatiga, malestar y trastornos musculoesqueléticos. Los principios básicos de ergonomía presentados en este curso serán un componente vital en todas las industrias. Esto es especialmente cierto en las industrias de fabricación, venta minorista y servicios, donde hay una mayor tasa y costo de lesiones ergonómicas. Los componentes principales de este curso incluyen identificación de factores de riesgo,...

Quality customer service can make or break brands in today's world. The transparency of the internet means that companies are constantly trying to improve their ability to handle customer complaints and enhance user experience. The reputation of a brand starts the second a potential client comes into contact with it, which means one bad review could destroy a company's reputation. This is why good customer service training is invaluable to businesses everywhere, and makes customer service...