Communication in Healthcare

LEARNING OBJECTIVES: Upon completion of this course the learner will be able to: • Describe the different forms of communication • Explain the different types of disciplinary actions in healthcare • Communicate professionally and divisively within a healthcare setting • Outline how good communication skills can improve the workplace environment both for patients and workers DESCRIPTION: Communication in Healthcare is a course that provides a professional understanding of healthcare communications and the best practices for creating a positive and nurturing environment not only for patients but for co-workers as well. This course begins by giving an overview of how different forms of communication from verbal to body language effect communication in healthcare . It then dives deeper to explain the different types of discipline within a professional environment and how best to communicate these disciplinary actions. Finally it explains different standardized communication skills and how these skills guarantee precision and an environment where workers feel comfortable expressing their concerns.
Learn How To Properly Communicate In The Healthcare Field
DURATION (time given)
12 months
6 Months
Lesson 1: Healthcare Teams • Within the module you will learn to identify types of teams, types of disciplines, and understand the importance of group cooperation. Lesson 2: Team Success • Within the module you will learn to summarize key factors in communication between workers, describe the importance of team roles, and identify all elements that make a team successful. Lesson 3: Champions • Within the module you will learn the importance of communication and information systems, and describe the roles of clinical champions.
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